Privacy Policy for DAYSAW AGENCY LLC

COLLECTION OF YOUR INFORMATION

We may collect personal information from you in a variety of ways, including:

1. Information You Provide to Us:
   • Account and Contact Information: When you register for an account, use our Services, request information, or otherwise contact us, we may collect your name, email address, phone number, business name, and any other information you voluntarily provide.
   • Client Data (for Reputation Management): If you are a business client using our reputation management services, you may provide us with contact information (e.g., names, email addresses, phone numbers) of your past and new customers or clients ("End Customers") for the purpose of review outreach. You are responsible for ensuring you have the necessary rights and consents to provide this information to us for this purpose.
   • Payment Information: If you make purchases from us, we may collect payment information, such as your credit card number and billing address, through our third-party payment processors. We do not store full credit card numbers on our servers.
   • Communications: When you contact us via email, phone, SMS, or our website forms, we may collect records and copies of your correspondence.
2. Information Collected Automatically:
   • Log and Usage Data: When you access our website or Services, our servers may automatically record information, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access.
   • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our website and Services, to personalize your experience, and for analytics. You can control the use of cookies at the individual browser level.
3. Information from Third Parties:

   We may receive information about you from other sources, such as public databases, marketing partners, or social media platforms, if you interact with our brand on those platforms.

USE OF YOUR INFORMATION

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services, including online reputation management and AI Smart Website features.
• Process your transactions and manage your account.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Communicate with you about products, services, offers, promotions, and events offered by DaySaw.agency and others, and provide news and information we think will be of interest to you (subject to your opt-in consent where required, particularly for SMS marketing).
• Conduct review outreach to End Customers on behalf of our business clients, via email and SMS, based on the information and instructions provided by our clients.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Personalize and improve the Services and provide content or features that match user profiles or interests.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of DaySaw.agency and others.
• Comply with legal and regulatory obligations.
• Carry out any other purpose described to you at the time the information was collected.

SMS (TEXT MESSAGE) COMMUNICATIONS

If you elect to receive SMS messages from us, we will process your information in accordance with the consent you provide.

• Consent: We will only send you SMS messages if you have explicitly consented to receive them for specified purposes (e.g., customer care, marketing, review requests related to services provided by our clients).
• Use Cases: SMS messages may be used for customer care (e.g., service updates, support, appointment reminders, information related to your account or services provided by us or our clients, including review requests for services rendered by our clients) and for marketing purposes (e.g., information about new services, special offers, and promotions from DaySaw.agency).
• Opt-Out: You can opt-out of receiving SMS messages from us at any time by replying "STOP" to any message you receive from us. You may receive a final confirmation message of your opt-out.
• Help: For help with SMS messages, you can reply "HELP" to any message you receive from us, or contact us at contactus@daysaw.agency or by phone at 541-728-3165.
• Frequency: Message frequency may vary.
• Rates: Message and data rates may apply to any messages sent or received.
• Data Sharing for SMS Opt-In: Your mobile opt-in data and consent for SMS messaging will not be shared with or sold to any third parties or affiliates for their own marketing or promotional purposes. Information sharing with subcontractors (e.g., SMS delivery platforms, customer service tools) is permitted only for the purpose of providing the SMS services to which you have consented (e.g., support services). All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any other third parties except as required by law or with your explicit consent for a different purpose.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations:

• With Your Consent: We may disclose your personal information for any purpose with your consent.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Service Providers and Subcontractors: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, SMS delivery, hosting services, customer service). These third parties are obligated to protect your information and are not permitted to use your personal information for any purpose other than to provide services for us.
• Business Clients (for End Customer Information): Information collected from End Customers during review outreach initiated on behalf of a business client may be shared with that respective business client.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Aggregated/Anonymized Data: We may share aggregated or anonymized information that does not directly identify you.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

YOUR PRIVACY CHOICES AND RIGHTS

• Account Information: You may review, change, or terminate your account at any time by contacting us.
• Email Communications: You may opt-out of receiving promotional email communications from us by following the unsubscribe instructions provided in those emails.
• SMS Communications: As stated above, you may opt-out of SMS communications by replying "STOP" to any message.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
• Access, Correction, Deletion: Depending on your jurisdiction, you may have the right to request access to, correct, or delete your personal information. Please contact us to make such a request.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13 (or 16 where applicable by law). If you become aware of any data we have collected from children, please contact us immediately.

DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online Browse activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

DAYSAW AGENCY LLC

Email: contactus@daysaw.agency

Phone: 541-728-3165

Website: https://daysaw.agency

Privacy Policy Page: https://daysaw.agency/privacy

Terms and Conditions Page: https://daysaw.agency/terms